Topics Covered​

• Salesperson and Customer Personality Type & Psychology

• Priming and Executing a Powerful and Memorable Introduction

• Setting and Directing Interactions with Body Language, Word Choice & Tone of Voice

• Structured Follow Up to Achieve an Outcome

• Increasing Survey Results and Google Reviews

• KPI Tracking & Exceeding, Reverse Engineering Goals

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Participants walk away with an action plan they can immediately implement at work to begin building customer relationships, converting more sales and receiving top reviews.

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